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"I work 16 hour days in data remediation for a big US bank and am paid a pittance"

Next time you read about the huge pay on offer at US investment banks, take it with a pinch of salt. Some people in banks are paid a lot, but many are paid a little.

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I work in data quality at a major US bank, and my job involves long hours. I work 10-16 hour days, and often work weekends. We are working on remediation tasks and have strict deadlines or the bank may be fined. We are understaffed and have to work a lot of additional hours without compensation. Sometimes I work until 1am. It's very stressful, and I have had major health issues and been hospitalized as a result. 

For this, I am paid far less than the big bankers on seven figures. Bonuses in my area are $4k-$6k. Last year I had a 2.5% pay rise. No one is getting promoted.

The situation seems to be getting worse rather than better. The bank has been letting people in my team go and is instead filling positions in Costa Rica and the Philippines where people have no experience.  

In the meantime, we are being told that the bank cares about us and values our work, but are paid little, worked ridiculous hours, and given no pay rise. Instead, last year we received a small gift certificate to buy something from an overpriced catalogue. When I was out of the office sick with stress, no one contacted me to ask how I was. 

This is the reality for many of us in banking jobs. Don't believe the hype.

Vanessa Bernier is a pseudonym

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AUTHORVanessa Bernier Insider Comment
  • Su
    Sultan
    26 August 2025
    ... "that the bank cares about us and values our work" .. hahaha .. banks will ditch you in a sec if it can do without you and i think you should be afraid AI
  • IM
    IMS
    20 August 2025
    It does sound like Citi! Other big banks, however , treat infrastructure the same way. Unlimited working hours is pretty much a part of job description for regulatory reporting, controlling and other finance groups. At least culture in Citi is not as toxic as in other big banks . 2.5% merit increase is a positive thing. JPM, for example, does not always give bonuses or raises even to those having adequate annual review
  • He
    Heisenberg
    20 August 2025
    Sounds like Citi!
  • TS
    TS100
    19 August 2025
    Sounds like Citi and its gigantic Client division - a maze of inefficiencies under that David Livingstone, the invisible highly paid phantom at Citi who know one knows what he does. I feel sorry for you mate. The whole saga is led by offshore dudes who haven’t done a trade or deal in life, collect pay packets in philipines Mumbai and Dallas and keep passing random remedial instructions down to people actually doing work. It’s a mess !!! If you are some other bank, good to know there is another one !

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