Your role

Are you passionate about providing exceptional leadership and coaching? Are you interested in providing day-to-day operational management for our equity plan service delivery team? We are looking for someone like you to:

• take overall ownership for assigned Equity Plan Services corporate relationships and plan management team members; accountable for all aspects of service delivery, project management and client retention initiatives
• work closely with WWS network advisors and home office partners, proactively Identifying opportunities to expand the corporate relationship and deepen connections
• play a hybrid role of team leader and relationship/service manager and actively manage and supervise the delivery of equity products and services, in-line with the prescribed offering for an assigned set of clients
• work closely with Relationship Managers, Product and other team leaders to develop strategies for core services as well as develop company and team specific business strategies to elevate the service experience for our corporate clients
• continuously identify ways to improve service quality and the efficiency of operational processes while also developing a deep network of internal partners across Operations, Technology, Product, and external relationships with our clients and industry COIs
• partner with Lead Financial Advisors; communicate at an executive level to ensure they are kept abreast of issues relating to corporate clients and consulted in service decisions when needed
• serve as a primary point of contact for client, field, and home office escalations as well as be responsible for resource planning and execution to support event processing and corporate calendars
• organize, develop and maintain client procedures, profiles, runbooks, and manuals in accordance with business requirements and communicate and present to UBS senior management as well as corporate client representatives utilizing Excel, Power Point, Outlook, etc.
• provide industry guidance and share best practices as well as be responsible for contract management of assigned client set, including regular review to improve existing terms, re-negotiations, pricing changes and amendments for product additions and special projects
• potentially be responsible for line management responsibilities including but not limited to direct supervision, team building strategy, employee coaching, and performance management

Detailed salary information:

The expected salary range(s) for this role as of the date of this posting is/are based on factors including, but not limited to, experience, qualifications, education, location and skill level. This role may also be eligible for discretionary incentive compensation. For benefits information, please visit ubs.com/usbenefits.

Your team

Workplace Wealth Solutions is one of the key initiative growth businesses within UBS Wealth Management (WM). This role will be responsible for the overall satisfaction of our corporate equity plan clients, overseeing a team of equity plan managers for an assigned group of clients. As a key member of the Equity Plan Management team, this individual will report directly to the Head of Equity Plan Service Delivery and partner regularly with leadership across Relationship Management, Product, Operations, and Technology.

This role may include travel (10-20%), dependent upon the needs of assigned clients.

Your expertise

• Bachelor's degree or higher preferred
• deep understanding of equity compensation with, ideally, 10+ years of industry experience at an issuer or services provider
• ideally, prior experience leading a team and developing junior talent
• exceptional written and verbal communication skills as well as strong organizational, analytical and time management skills, able to prioritize workload and effectively manage stakeholder expectations
• CEP designation or willingness to pursue; Series 7, 66, 9, 10 licenses are a plus
• proficient with the Microsoft suite of applications, including Outlook, Word, Excel and PowerPoint
• experienced with one or more equity management platforms
• able to adapt to changing priorities while maintaining team drive, focus and morale
• able to manage projects independently while assuming a high level of responsibility for others
• able to manage team priorities and a diverse workload in a fast-paced environment and highly detail oriented and an excellent problem solver

About us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That's why we place collaboration at the heart of everything we do. Because together, we're more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.
We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.