Multi Line Claims Adjuster (LA)




Department: Claims Administration & Adjusting




Employment Type: Permanent - Full Time




Location: Lafayette, LA




Reporting To: Multi Line Claim Manager




Compensation: $55,000 - $65,000 / year




Description




Our Story



Imagine being part of a team that's not just shaping the future but actively driving it. At
Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.




What's in Store

Davies North America is seeking an experienced Multi-Line Claims Adjuster. This position is designed as an adjusting opportunity that may be aligned to multi-line, Liability, Maritime, Workers' Compensation, Automobile and Property claims depending on candidate background, business need, and territory requirements. This role is ideal for a claims professional who can investigate losses, inspect sites, document findings, evaluate damages and exposures, and communicate effectively with insureds, claimants, carriers, clients, vendors, and internal stakeholders. The successful candidate will bring strong technical judgment, professional communication, and the ability to manage field assignments efficiently and accurately.




Key Responsibilities

• Conduct on-site inspections and field investigations for assigned claims


• Document damages, conditions, causation indicators, and other relevant findings


• through notes, measurements, photographs, and diagrams


• Evaluate loss facts and support investigation of coverage, liability, damages, and


• exposure


• Obtain statements from insureds, claimants, witnesses, or other involved parties when


• needed


• Prepare timely, accurate, and well-documented reports for clients and internal


• stakeholders


• Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and


• other claim participants as needed


• Maintain complete file documentation in accordance with company standards, client


• instructions, and regulatory expectations


• Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim


• concerns appropriately


• Manage field assignments within service expectations, turnaround times, and quality


• standards


• Travel throughout the assigned Gulf Coast territory as assigned

Skills, knowledge & expertise

• 3+ years of adjusting or related claims experience


• Active adjuster license(s) as required by Louisiana, or other assigned jurisdictions


• Valid driver's license and reliable transportation


• Ability to travel locally and regionally within the assigned territory


• Strong documentation, organizational, and time-management skills


• Comfort using claims platforms, mobile documentation tools, and estimating/reporting


• systems


• Experience in handling Liability, Maritime, Workers' Compensation, Automobile and


• Property claims


• Ability to work independently while managing deadlines, territory activity, and service


• expectations


• Strong investigative mindset with high attention to detail


• Strong written and verbal communication skills


• Professional presence when interacting with insureds, claimants, attorneys, vendors,


• and carrier representatives


• Ability to manage multiple assignments and shifting priorities in a fast-paced field


• environment

Preferred Qualifications

• Experience in handling Liability, Maritime, Workers' Compensation, Automobile and


• Property claims


• Multi-line field experience


• Experience with general liability, casualty, bodily injury, or transportation-related claims


• Carrier certifications and multi-state licensing


• Bilingual capabilities are a plus

Equal Employment Opportunity & Legal Notices




Benefits



At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family


• A 401(k) plan with employer matching


• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees


• Paid holidays


• Life insurance and short-term and long-term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.



Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.




Diversity and Inclusion



Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.




Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.




Essential Functions

The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.


• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance



Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.




Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.




AI Policy At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com