Salesforce Project Manager


About the Role



An AI-first global consultancy is looking for a Salesforce Project Manager to lead technical delivery across Salesforce implementation projects. The successful candidate will combine strong Agile delivery experience with commercial ownership, stakeholder management and a proactive approach to using AI tools to improve project outcomes.


Responsibilities




Delivery Management

• Facilitate Scrum ceremonies, track sprint progress and adapt delivery plans as priorities change.


• Create and manage project timelines, milestones and deliverables, ensuring projects remain on schedule.


• Manage project resources to support effective delivery.

Commercial Ownership

• Own Statements of Work (SOWs), including scope management, change control and change orders as requirements evolve.


• Manage project budgets and margins, providing regular reporting on financial performance.

Risk and Communication

• Maintain RAID logs, anticipate potential issues and implement appropriate actions before risks escalate.


• Communicate project status, requirements and delivery dates to clients, product leads and account stakeholders.


• Document meeting outcomes and ensure actions are tracked through to completion.

Team and Vendor Management

• Work closely with development teams to understand solution options and technical limitations, facilitating the resolution of technical issues.


• Manage external vendors and their deliverables, balancing client expectations with internal team requirements.

Requirements

• At least 3 years' experience leading Salesforce implementations, including recent experience within a professional consulting environment.


• Proven experience managing projects in technical, Agile environments.


• Experience working directly with multidisciplinary delivery teams across different roles and locations.


• Strong ability to manage and communicate project status, budgets and risks.


• Excellent written and verbal communication skills.


• Active use of AI tools within project delivery, with the ability to explain how they improve working practices, their capabilities and limitations, and relevant ethical considerations.


• Bachelor's degree or equivalent professional experience.

Desirable

• Scrum Master certification.

Personal Attributes



The ideal candidate will demonstrate the following qualities:

• Collaborative: A team-oriented approach, willingness to share knowledge and openness to learning from others.


• Self-motivated: Curious, proactive and committed to continuous professional development, with the confidence to tackle unfamiliar challenges.


• Strong interpersonal skills: Able to build relationships, understand different perspectives and communicate confidently with clients and stakeholders.


• AI-focused: Already using AI tools to improve efficiency and delivery quality, with a genuine interest in their practical applications and future potential.