Job Description

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank.

As an AI Product Manager at the AI for Operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.

The AI for Operations team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.

Job Responsibilities

• Define and measure baseline business metrics for AI products and validate that production performance meets established goals and success criteria.

• Build demos and prototypes using code agents and work with cross-functional teams of engineers, designers, analysts, and front-office business leads to define product requirements that drive impact on our top-level product strategy

• Translate user and business needs into strategy and actionable requirements

• Write and own user stories and Product Requirements Documents (PRDs)

• Contribute to our team-wide and firm-wide AI presentations

Required Qualifications, Capabilities, and Skills

• Bachelor's degree or equivalent practical experience

• 2+ years of experience in product management or related technical role

• 1+ years of experience in a company with strong product management culture

• Experience in learning new businesses and mapping out pain points and opportunities.

• Experience driving full or parts of the product lifecycle for products, writing product documents, and leading tech teams from idea to alignment and through execution and launch

• Familiarity with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine-tuning, RAG, MCPs, and agentic frameworks

• Great communication skills

Preferred Qualifications

• Advanced degree in Computer Science, engineering, or related field

• Proven track record of delivering and launching successful products at scale

• Experience driving tech transformation for large digital operations

• Experience in presenting strategy and progress to senior leads.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.