Job Description

Our core value is building strong relationships with institutional clients, corporations, financial service providers, and fund managers. We help them buy and sell financial products on exchanges around the world, raise funding, and manage risk. This is a dynamic, entrepreneurial team with a passion for the markets and associated client experience, with individuals who thrive in fast-paced, changing environments and are energized by a bustling trading floor.

Global Banking & Markets: Change Management

The Global Banking & Markets Change Management Team is searching for dedicated individuals who thrive in a collaborative and challenging environment to join our team. Global Change Managers serve as program or project managers on high priority initiatives within the Global Banking & Markets Division. You will work alongside front to back teams to ensure solutions are designed and implemented across the portfolio. You will leverage your technical expertise and project management skills to influence and drive working groups to deliver these complex projects on time, within budget and with high quality.

HOW YOU WILL FULFILL YOUR POTENTIAL

• Lead complex and strategic cross divisional initiatives in partnership with front to back business teams including product, design, engineering and operations teams
• Understand and articulate how projects and benefits fit into both the program and broader firm strategy with the ability to influence and shape this
• Recognize, report, and escalate project risks to senior partners; oversee remediation of risks raised
• Provide transparency and progress of projects, issues, timelines, and budgets by running governance forums with senior GBM leadership
• Identify and remove impediments at program level, leveraging stakeholders, sponsorship, and other relationships to do so
• Work with product owners to build the strategic vision and forward-looking roadmap and refine the backlog of demand, while balancing competing priorities
• Define quality assurance and testing approaches, provide coaching to the team on testing best practices and develop migration strategies for post testing

SKILLS & EXPERIENCE WE'RE LOOKING FOR

• Bachelor's Degree
• 7-12 years' relevant experience, in a business analysis / project / program management function; must have Finance Industry experience.
• Strong project management skills; Proficient in managing the full front to back lifecycle of a project including scoping, defining a plan and deliverables, risk and issue management, status reporting and driving delivery
• Proven track record of delivering results in a cross functional team setting, on time and to budget
• Excellent communication and interpersonal skills, written and oral; confident in interaction with senior stakeholders
• Extensive leadership experience demonstrated through empowerment, situational awareness, increasing transparency and conflict resolution on a large-scale program
• Ability to engage with and influence stakeholders outside their direct control
• Strategic thinker who can identify cross functional issues, provide innovative solutions, and communicate the implications of solutions across existing processes, systems and teams, e.g. costs, risk, service
• Must be hands-on, able and willing to work with teams while coaching them to reach efficient and effective performance levels

PREFERRED QUALIFICATIONS

• Related experience in technology strategy or in a client service or business function and / or management consulting
• Core knowledge base of Global Banking & Markets
• Demonstrate understanding of Financial Services & Operations processes and procedures
• Knowledge of automated testing tools and frameworks
• Experience with tools like JIRA and Confluence or similar applications
• Knowledge of OKR frameworks and roadmaps
• Working knowledge of using AI to gain efficiencies within financial services