Please note: this position is offered on a part-time basis with days of work as follows - Tuesday, Thursday & Friday.




Job Purpose



Assisting the SI Technical Director in all aspects of litigated and non-litigated, serious, catastrophic or less serious personal injury claims.




Key Duties and Responsibilities

• Supporting all aspects of litigated and non - litigated personal injury claims of high value and/or technical nature as requested.


• Responsibility for managing deadlines and ensuring they are met.


• Excellent time management and ensuring tasks allocated are completed within those deadlines


• Ability to prioritise tasks by order of importance or urgency


• To use initiative


• To know when to seek support or guidance from a senior lawyer


• Build a rapport with clients, peers and professional associates.


• To immediately draw attention to the receipt of any offer of settlement and to update the system to reflect the nature, date and amount of offer.


• Have an excellent working knowledge of the CPR and/or and other relevant case law and/or legislation


• To complete due diligence investigations to mitigate the risk of fraud


• To identify the need for signposting to other organisations such as Headway or other charities


• To identify the need for a welfare benefits check and to carry out an internal referral.


• To be able to identify other relevant policies or cover in place such as critical illness or permanent health and advise the client accordingly


• To attend and observe in the Coroners or Criminal Courts if requested


• Obtain relevant and necessary evidence (medical or otherwise), liaising with medical experts as necessary, identify and request relevant discovery documents. This will include being familiar with digitised platforms for securing medical records and imagery, an ability to review records and reports and prepare comprehensive summaries.


• Instruct Counsel, attend conferences


• Shadow your supervisor as requests to client meetings, court hearings, joint settlement meetings and mediation.


• Draft pleadings, applications, instructions, briefs, schedules of loss and witness statements with supervision and support.


• Full utilisation of PI Calculator - training is provided.


• Ensure any appropriate instructions are obtained from any relevant lay and/or insurance clients or their litigation friend where the client is a protected party.


• Prioritise urgent schedule entries and dealing with remainder of daily tasks on To Do list


• Prioritise Court directions ensuring all directions are complied with in a timely manner


• Liaise with Professional Deputy and Case managers throughout the case


• Engage with business development activities as required by your manager or Head of Department.


• Engage with mentoring and training other team members as required by your manager or Head of Department


• Deliver an outstanding client service and secure excellent reviews post settlement.


• Support the wider team if so requested.

Experience & Knowledge

• Sound knowledge of SI litigation - the role would suit those with experience in assisting a catastrophic injury lawyer OR a senior lawyer looking to reduce their hours to 3 days per week and step back from having their own case load.


• Experience of running a litigated case load or assisting with a serious injury case load. Candidates from a Defendant background with relevant experience will be considered.


• Excellent client care and analytical skills, to include providing written and oral advice in a clear concise manner


• Have empathy, compassion and patience.


• Excellent listening skills


• Good IT skills


• An ability to perform under pressure


• To know own limitations and when to ask for help and support


• To immediately flag any mistakes or worries


• Have an eye for detail.

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.




About us



Here at Carpenters Group, we've been providing legal and insurance services across the UK for over 30 years.



We've grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.



We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.



As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.



We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.



No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.




Benefits

• 25 days' holiday plus bank holidays


• Hybrid working model


• 2 x Volunteering days to support charitable initiatives


• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity


• Medicash cash plan - claim back dental / physio / optical appointments


• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools


• Discounts and cash back on travel and shopping through Medicash extras


• Life Assurance Scheme (4 x salary)


• Pension scheme


• Active network of Wellbeing Champions - providing mental health support


• Training and development opportunities


• Funded social events to connect with your colleagues


• Dress for your day policy