Kennedys' Legal Support Assistant (LSA) team have a key role contributing to the effectiveness of the Firm by providing a comprehensive business support service to all Kennedys practice groups and business services teams across the UK and globally.

The in-house team is a dedicated group of LSAs and an integral part of the Kennedys' community, delivering document production and administration services to Kennedys offices worldwide.

The Legal Support Administrator is aimed to provide high-quality administrative and operational support to the business helping to ensure the efficient delivery of services to internal clients across the firm. The role requires strong organisational skills, attention to detail, a proactive approach to problem-solving and a commitment to service excellence.

Key Responsibilities

• Carry out a variety of administrative tasks including the preparation and bundling of legal documents for court or client distribution, accurately saving and organising files within iManage, submitting requests for CRU Certificates, and efficiently downloading and uploading files to internal platforms. Support team-specific activities such as CMS uploads, managing helpline queries, and assisting with data entry and reporting tasks. Perform office duties including photocopying, scanning, printing, collating materials for meetings, and booking meeting rooms. Provide ad hoc administrative support for fee earners and proactively respond to urgent requests from the Legal Support Team Leader or Supervisors, ensuring all tasks are completed within agreed deadlines.
• Work methodically within Service Desk and be aware of the work priorities.
• Accurately interpret fee earner instructions, pro-actively seeking clarification where required to ensure work is completed to expectations.
• Engage positively with the team and grow strong relationships within the LSA team/Supervisors/Team Leader and wider legal support community and firm.
• Committed to maintaining high service standards and contributing to the professional reputation of the department.
• Follow correct procedures, instructions and protocols which will differ for each team.

Skills and Requirements of a Legal Support Administrator

• Excellent attention to detail.
• Strong team-working skills with the ability to work independently when required.
• Proficiency in Microsoft office applications including Word, Excel and Outlook. Desirable skills in Adobe Acrobat, Power PDF, Kase, BigHand and PDF Docs.
• Utilise Firm technology and workflow systems effectively to ensure work is completed accurately, efficiently and in accordance with established procedures.
• Maintain the high standard of service offered to the Firm's internal clients with a flexible and helpful approach.
• Participate in training and development opportunities to build technical, administrative and professional skills.
• Actively seek feedback and apply learning to continuously improve performance.
• Alignment with Kennedys values: approachable, straightforward, supportive, distinctive and ambitious - Core Values .

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

*where a level of experience is indicated, this is a guideline only and represents the amount of time we would usually expect a candidate to accumulate the requisite level of experience. This does not preclude applications from candidates with more or less experience.

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.

The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.