Associate Technical Writer

  • Competitive
  • Greenwich, CT, USA
  • Permanent, Full time
  • Interactive Brokers
  • 20 Oct 17 2017-10-20

Associate Technical Writer


Interactive Brokers is a direct access electronic broker catering to the needs of professional and frequent traders, institutional investors, financial advisors, and introducing brokers. Our clients have access to more than 100 market centers in 25 countries from a single account. We are the lowest cost provider of brokerage services and the largest U.S. electronic broker based on daily average revenue trades executing 657,000 trades per day (First Quarter 2017 results). At Interactive Brokers, you will be part of a dynamic, multinational, fast paced, results oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.


  • Work as a part of the software development team to document new features and products
  • Develop and maintain our trading software documentation and other technical communication to educate and support both internal stakeholders and developers, as well as our end clients
  • Read and understand source code and test and validate use cases and existing tutorials/resources
  • Distill project planning documentation and specifications from project leads and/or business analysts into a compact summary of new features and changes
  • Identify gaps and new subject areas for documentation and gain support from stakeholders to create the content


  • 2+ year of experience writing and maintaining documentation for software systems
  • Impeccable attention to detail
  • At least basic knowledge of trading and financial products (especially derivatives)
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Ability to read, understand, and communicate the function and behavior of code
  • Experience writing clear and concise technical documentation for complex topics
  • Fluency in communicating with different types of roles - you will be working closely with business analysts, project leads, and developers who will all have different communication styles - you will need to be comfortable with a variety of ways in which your colleagues communicate information

Preferred Qualifications
  • Computer science or engineering background
  • Some experience or familiarity with Java and/or C++
  • Experience using or documenting trading software
  • 4+ years of documenting software products for project leads and business analysts, including procedures, process documentation, and architecture descriptions
  • Experience with Jira & Confluence