An international Bank is seeking a dynamic individual to assist with strategic project initiatives and daily business operations to improve business processes.

Your responsibilities will include:

1. Analysing and documenting business requirements
2. Reviewing workflows to enhance efficiency
3. Assisting in project coordination and implementation
4. UAT for system/process changes
5. Preparing user guides, training materials etc
6. Providing daily operational support

Your experience must include:

1. Strong proven relevant analysis experience in retail banking and/or BA (regarding retail/online banking/payments) to translate complex business requirements
2. Ability to create UAT
3. Fluency in Chinese (Mandarin & Cantonese) is ESSENTIAL
4. Excellent commination skills both written and verbal
5. Strong IT skills – Excel and ideally PowerBI & SQL

This is a hybrid role working 4 days a week in the London office and 1 day remotely.