Our client is a top tier life insurance brokerage specialising in tailored insurance and wealth planning solutions for High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients.
They are seeking a detail-oriented and proactive Case Manager to oversee the end-to-end administration of life insurance applications, working closely with Sales Consultants, private bankers, insurers, trustees, and clients to ensure a seamless application and policy issuance process.
Key Responsibilities
- Provide administrative and case management support to Sales Consultants.
- Coordinate insurance applications with internal and external stakeholders (ie. private bankers, insurers and clients) to facilitate smooth case progression.
- Arrange medical examinations, handle reimbursements and coordinate administrative logistics (ie. Additional underwriting requirements).
- Review application documents to ensure accuracy, completeness and compliance with regulatory requirements.
- Monitor pending applications, maintain accurate case records and provide timely updates to stakeholders.
- Prepare case status reports and maintain updated records of in-force policies.
Requirements
- Minimally Diploma with 3 years of relevant experience in banking, insurance or financial services.
- Prior experience in case management, new business operations, or policy administration will be advantages.
- Good understanding of life insurance products, underwriting processes, and policy issuance.
- Strong communication, interpersonal and organisational skills.
- Detail-oriented, proactive and able to manage multiple priorities in a fast-paced environment.
- Team player who can collaborate effectively across internal and external stakeholders.
CW
Reg. No. R2199597
BeathChapman Pte Ltd
Licence no. 16S8112
Ethos BeathChapman (EBC) is a global, award-winning executive search firm connecting exceptional talent with leading companies. We deliver future-ready solutions through executive search, interim contracting, talent mapping, and market intelligence.
Our expertise spans Technology, Financial Services, Fintech, Legal, Risk, Compliance, Industrial, and Consumer sectors. EBC is part of Will Group, a Tokyo-listed global HR solutions company, with offices in Singapore, Hong Kong, Australia, and the UK.
As part of Will Group Asia Pacific, we are connected to a collective of 10 HR brands operating in over 25 countries. This alliance gives us access to 9,300+ contractors, 540+ employees, and 6,000+ supported clients across 55+ industries. By leveraging Will’s extensive portfolio, innovative HR technology, and data-driven insights, we deliver agile, scalable, and impactful talent solutions. With deep market knowledge and a personalised approach, we help organisations build high-performing teams and individuals grow meaningful careers.
Let’s make exceptional happen, connect with us today.
MOM licence no. 16S8112 | Reg No. R1220502
