Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

To supervise the team in managing daily operation, exceptional handling and appropriate escalation in trade support and transactions processing.

• Supervise the daily operations in trade support, and transaction processing, settlement, handle exceptional/contingency situations and assist with more complex, non-standard exception-based processing or queries.
• Coordinate a team's work assignments and balance the workload
• To propose appropriate operational workflow and system enhancement for enhancing operational efficiency and service standard
• To lead or support projects such as proposing appropriate business model, drafting user requirements for system, providing UAT cases, supervising team for UAT and drafting of changes in Rules and Operational Procedures
• To provide teammates with guidance, career development and feedback
• Participate in system enhancement and process improvement projects
• Contribute to the strategic development of various initiatives

Requirements

To be successful in this role, you should have:

Experience:

• At least 8 years of relevant experience in the Banking & Finance industry.
• Preferably 3 or more years of people management experience.
• Functional/Technical Competencies:- Expertise in the trade support lifecycle, including trade captures, enrichments, confirmations, reconciliations, and contract note generating.
• Proficiency in operating Omgeo CTM terminal, Bloomberg, and Order Management Systems.
• Familiarity with share placement and Initial Public Offering (IPO) processes.
• Strong attention to detail and a sense of ownership.
• Excellent analytical, problem-solving, and communication skills.
• A proactive approach to identifying opportunities for process streamlining and automation.
• A solid understanding of control environments and a proactive approach to minimizing operational risk.
• Ability to improve processes, coordinate multiple tasks, and work effectively in a team.
• Proficiency in Microsoft Office.
• Good command of written and spoken English and Chinese; proficiency in Putonghua is an advantage.

Education:

• A University degree in Finance, Business Administration, Economics, or a related discipline.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.

Location:
Two Harbour Square

Job:
Operations

Schedule:
Regular

Employee Status:
Full time