Role Overview

We are seeking an experienced Project Manager to drive coordination and delivery across multiple business and technology workstreams within a large-scale retail transformation program.

This role will serve as the key liaison between the POS program and Digital teams, ensuring alignment of project plans, timelines, dependencies, and business priorities across initiatives including E-Commerce, Data, and POS. The successful candidate will act as the Digital representative within the broader transformation program, facilitating collaboration, managing stakeholder expectations, and ensuring seamless execution across cross-functional teams.

This is an ideal opportunity for a seasoned project manager who thrives in complex environments and excels at coordination, communication, negotiation, and stakeholder management.

Key Responsibilities

• Drive cross-functional planning and coordination across multiple workstreams, including POS, Clienteling, E-Commerce, and Data initiatives.
• Act as the primary representative for Digital teams within the broader POS transformation program.
• Consolidate project plans, timelines, risks, dependencies, and key milestones across workstreams.
• Facilitate communication and alignment between business, technology, and project teams.
• Manage stakeholder expectations and negotiate priorities to ensure successful project delivery.
• Identify interdependencies, risks, and potential roadblocks across initiatives and drive resolution.
• Support project governance activities, status reporting, and executive communications.
• Collaborate closely with workstream leads to ensure alignment of objectives, resources, and delivery schedules.
• Participate in project discovery, planning, and rollout activities across regional retail transformation initiatives.
• Ensure delivery remains aligned with overall business priorities and transformation goals.

Key Requirements

• 4+ years of project or program management experience within large-scale transformation or technology projects.
• Experience supporting retail, omni-channel, digital, or customer experience initiatives.
• Exposure to POS transformation, retail systems, or store technology projects is advantageous but not required.
• Proven experience managing cross-functional stakeholders and coordinating multiple concurrent workstreams.
• Strong planning, organizational, and project coordination skills.
• Exceptional communication, facilitation, and negotiation abilities.
• Ability to influence stakeholders and build consensus across diverse teams.
• Experience working with business and technology teams in complex enterprise environments.
• Mature, proactive, and confident in challenging discussions and stakeholder management.
• Strong understanding of project governance, risk management, and dependency tracking.
• Ability to operate effectively in fast-paced, matrixed organizations.
• English proficiency is a must, with strong communication, facilitation, and stakeholder management skills.