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Hays Hong Kong

Junior / Senior Butler - Family office

Hays Hong Kong
Posted 1 day ago Permanent Competitive

Junior / Senior Butler - Family office

Hays Hong Kong
Our client is a highly respected Ultra High Net Worth Individual (UHNWI) seeking a professional, discreet, and service-oriented Butler to provide exceptional personal and household support. We are open to considering both junior and senior-level candidates depending on experience. The successful candidate will play a key role in ensuring the smooth day-to-day management of the principal's lifestyle, residences, and personal requirements while maintaining the highest standards of confidentiality and service excellence.

For senior-level candidates, occasional international travel (approximately 2-3 trips per year) will be required to accompany and support the principal.

Key Responsibilities
  • Deliver personalised, high-touch service to the principal and family members.
  • Coordinate daily household operations to ensure smooth and efficient running of the residence.
  • Manage household schedules, appointments, reservations, and personal arrangements.
  • Liaise with household staff, drivers, gardeners, chefs, security personnel, vendors, and external service providers.
  • Oversee maintenance of residences, ensuring properties are presented to the highest standard at all times.
  • Assist with event preparation, guest reception, and hospitality arrangements.
  • Coordinate travel itineraries, transportation, hotel reservations, and logistics.
  • Handle luxury purchases, gifts, special requests, and procurement activities.
  • Maintain inventories of household supplies, fine goods, and personal belongings.
  • Anticipate the principal's needs and proactively provide solutions with minimal supervision.
  • Ensure strict confidentiality and discretion in all interactions and matters relating to the principal and family.
  • Support ad hoc personal and business-related requests as required.
Additional Responsibilities (Senior Butler)
  • Act as the lead point of contact for all household operations across multiple residences.
  • Supervise and coordinate household staff and external contractors.
  • Establish service standards, household procedures, and operating protocols.
  • Manage budgets and vendor relationships where required.
  • Travel with the principal approximately 2-3 times annually to provide on-site support and oversee travel logistics.
Requirements
Junior Butler
  • 1-5 years of experience in hospitality, luxury hotels, private households, concierge, guest relations, aviation, or a related service environment.
  • Strong service mindset with excellent attention to detail.
  • Well-presented, professional, and polished demeanour.
  • Strong communication and interpersonal skills.
  • Ability to maintain strict confidentiality and professionalism.
  • Fluent English required; Cantonese and/or Mandarin would be advantageous.
Senior Butler
  • 8+ years of experience supporting UHNWI, VIPs, family offices, luxury residences, yachts, private estates, or luxury hospitality environments.
  • Proven experience managing high-profile principals with demanding lifestyles.
  • Strong household management and staff coordination experience.
  • Exceptional problem-solving and organisational skills.
  • Flexible and willing to travel internationally when required.
  • Demonstrated ability to operate with discretion, diplomacy, and professionalism at all times.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Job ID  1289503
ABOUT COMPANY
Hong Kong
HR & Recruitment
Hays Hong Kong Limited ("Hays Hong Kong") is the one of the leading specialist recruitment companies in Hong Kong in recruiting qualified, professiona...
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