Company Overview

Mizuho Bank, Limited has a long-term commitment to the Hong Kong market. With a strong global connection and a workforce of over 600 staff in Hong Kong, Mizuho Bank, Limited, is able to help corporations in Hong Kong to expand their business worldwide. Our clients comprise Japanese and non-Japanese corporations including PRC related ones, financial institutions, government and quasi-government organizations, etc. We provide a full spectrum of corporate banking services to our customers including syndication loans, treasury, transaction banking, financial advisory, project finance, merger and acquisition, leveraged finance, structured finance, etc.

Why Mizuho

At Mizuho, we provide the stability of an international industry leader with the career trajectory of a growing business. Our steady, strategic growth gives our people at all levels rewarding degrees of responsibility and a richer work experience than a boutique firm or an established giant could offer alone.

It’s the local expertise of our employees that makes our global network so powerful. By collaborating with colleagues and clients who have your same ambition and drive, you can amplify your sphere of influence and base of knowledge as part of one of the largest—and growing—banks in the world.

About the team

Infrastructure Delivery & Operation Section (IDO) is responsible for System Daily Operations for both Head Office systems and local EUC systems. IDO also provides IT support for hardware, software installation and maintenance as well as Field Support services to the business users. In addition, IDO is also holding responsibility for the planning, promotion and implementation of IT solution projects.

The ID and Database Management Team (IDMT) is responsible for Identity and Access Management (IAM) and Database Management System (DBMS) for both Head Office and Local users. Including but not limited to Creating and assigning digital identities to employees; Ensuring users have appropriate levels of access to systems; Defining and enforcing access policies based on job roles; Creating and maintaining database schemas to ensure optimal data organization; Monitoring and optimizing database performance and Defining long-term database strategies to align with organizational goals.

Role requirements

Team Leadership and Supervision

• Lead, supervise, and mentor team members assigned to identity and database administration functions.
• Assign tasks, monitor performance, and ensure timely completion of work activities.
• Provide technical guidance, coaching, and support to subordinates.
• Review team outputs for accuracy, quality, and compliance with standards.
• Support training, knowledge sharing, and staff development initiatives.
• Coordinate team schedules, priorities, and escalation handling.

Database Administration

• Oversee the administration, maintenance, and monitoring of database platforms.
• Ensure database availability, performance, backup, recovery, patching, and security.
• Coordinate database capacity planning, optimization, and lifecycle management.
• Manage user permissions, database security controls, and maintenance activities.
• Support database upgrades, migrations, and troubleshooting efforts.
• Ensure database backup and recovery procedures are tested and documented.

Identity and Access Management

• Oversee user identity lifecycle management, including provisioning, modification, and deprovisioning.
• Manage access control processes, privileged accounts, and role-based access administration.
• Ensure access requests are handled according to security policies and approval workflows.
• Monitor identity-related incidents, investigate issues, and coordinate resolution.
• Support audit, compliance, and governance requirements related to user access and authentication.
• Work with security and application teams to strengthen access control and identity protection.

Operational Governance and Coordination

• Develop and maintain standard operating procedures, checklists, and documentation.
• Coordinate with security, infrastructure, application, audit, and business teams.
• Ensure incidents, service requests, and change activities are handled within agreed service levels.
• Support risk management, compliance reviews, and audit responses.
• Prepare reports on team activities, system status, issues, and improvement plans.

Essential Functions

1. Lead and supervise the team

• Direct the daily work of identity and database administration staff
• Assign priorities, monitor progress, and ensure tasks are completed on time
• Coach, mentor, and evaluate subordinates
• Resolve workload issues and coordinate team coverage

2. Manage identity and access administration

• Manage privileged accounts and access reviews
• Support identity-related incident resolution and compliance checks

3. Oversee database administration

• Ensure databases are available, secure, and performing well
• Supervise database backup, recovery, patching, and maintenance activities
• Coordinate database user access and permission management
• Manage database performance tuning, capacity planning, and troubleshooting

4. Ensure security and compliance

• Enforce access control and database security standards
• Support audits, regulatory reviews, and evidence preparation
• Ensure team activities follow policies, procedures, and control requirements

5. Coordinate operational support and incident response

• Oversee response to service requests, incidents, and escalations
• Ensure timely resolution of critical identity and database issues
• Maintain continuity of service during outages or urgent issues

6. Maintain documentation and standard procedures

• Develop and update SOPs, checklists, and support documents
• Ensure accurate records of activities, changes, and incidents

7. Support change, upgrade, and improvement activities

• Review and approve technical work within the team’s scope
• Plan and coordinate upgrades, migrations, and configuration changes
• Contribute to infrastructure planning and roadmap activities

8. Report to management

• Provide regular status updates on team performance and system health
• Report risks, issues, incidents, and improvement needs
• Recommend actions, resources, and investment requirements

Competencies

• Leadership and people management
• Analytical and problem-solving skills
• Attention to detail
• Strong communication and coordination skills
• Ability to manage multiple priorities
• Decision-making under pressure
• Security and compliance awareness
• Teamwork and stakeholder engagement

Work experience, education and skills

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Relevant certifications in database administration (SQL and Oracle etc), IAM, or related technologies.
• 10+ years' experience in Banking industry.
• Proven experience in Database Administration and Identity Access Management.
• Prior experience leading or supervising an IT support or administration team.
• Strong understanding of access control, authentication, database security, backup, recovery, and performance tuning.
• Experience working with change management, incident management, and operational procedures.
• Experience with M365, enterprise directory services, privileged access tools, and major database platforms.
• Experience in regulated environments requiring audit and compliance controls.
• Exposure to scripting, automation, or infrastructure monitoring tools.

Application

Employment of the in-scope positions are subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 I The Hong Kong Association of Banks).

Please state your current and expected salary on your CV when you submit your application.

Mizuho Bank Limited

Mizuho Bank, Ltd. in Hong Kong is an integral part of the Japan-based Mizuho Financial Group, Inc. (NYSE: MFG). The Mizuho group is a global financial services leader with offices in 35 countries, approximately 52,000 employees, and assets of almost USD 2 trillion. Mizuho provides expertise in retail banking, corporate finance, investment banking, asset management, capital markets, and sales and trading, to help businesses develop and find new opportunities for growth. To learn more: www.mizuhogroup.com

Mizuho’s People Philosophy

The Mizuho People Philosophy serves as the guiding standard for embodying Mizuho’s Corporate Identity. It establishes the fundamental philosophy for the ways we support people within Mizuho, based on our belief that our people’s growth and fulfillment are essential to achieving our corporate goals. Mizuho is committed to:

• Supporting the professional growth of people
• Recognizing people who promote Mizuho’s Values
• Fostering an inclusive culture where everyone can thrive as their true selves

The full text for the Mizuho People Philosophy can be accessed via this link: https://www.mizuhogroup.com/sustainability/social/employees

Personal data collected will be kept in strict confidence, and will be used for recruitment purpose only.