An opportunity is available for an experienced Product Owner to join one of Australia's most significant customer decisioning and marketing technology transformations.
The program is rolling out a real-time decisioning platform and supporting MarTech capabilities across multiple customer channels. With several concurrent capability releases underway, you will take ownership of a defined release stream and be accountable for its successful, timely delivery.
What you'll be doing
- Own a defined decisioning or MarTech release stream from planning through delivery
- Manage product scope, priorities, backlog, dependencies and release outcomes
- Represent marketing and business requirements in technical and delivery discussions
- Work closely with Business Analysts, marketing teams, technology teams and specialist vendors
- Translate customer, commercial and operational needs into implementable solutions
- Ensure requirements remain aligned through design, build, testing and implementation
- Understand technical impacts, release requirements and dependencies across channels
- Support capability releases such as decisioning platform rollouts, CDP enablement and email or SMS orchestration
- Provide coverage and support to the senior product leadership team
- Experience as a Product Owner, Product Manager or Delivery Manager within a complex technology transformation
- Strong MarTech platform and technical delivery experience
- Demonstrated real-time decisioning or Next Best Action experience
- Experience working directly with marketing teams and representing marketing requirements
- Understanding of how decisioning connects with customer data, segmentation, consent, activation channels and measurement
- Experience delivering concurrent releases within large-scale programs
- Pega Customer Decision Hub or SAS decisioning experience is highly desirable
- Strong technical fluency without needing to be a hands-on engineer
- Confidence challenging proposed solutions and guiding cross-functional teams toward delivery outcomes
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send it to Lucia.Turner@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#3024042
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
