General information

Country: Australia

Creation Date: 05-Nov-2026

Employment Type: Permanent

Employment Type: Full time

Ref #: 1234573798

Description & Requirements

Role Title: Underwriting Assistant - Surety

Department : Surety

Location : Brisbane, Queensland, Australia

Type : Permanent

Job Summary:

We're seeking an organised, customer-focused Underwriting Assistant to support our Surety underwriting team. Working under moderate supervision, you'll handle the administrative, system and technical tasks that keep the underwriting process running smoothly. This role will suit a strong administrator with a finance background or experience working in a financial services organisation.

Job Responsibilities:

• Provide day-to-day administrative support to underwriters (phone/email enquiries, correspondence), including but not limited to:
• Drafting, issuance and cancellation of Surety bonds.
• Ensuring accurate premium booking;
• Ensuring internal & external correspondence is completed both accurately and in a timely manner;
• Underwriting file creation and maintenance;
• Updating and maintaining underwriting registers;
• Periodic archiving of files as per archive procedure;
• General filing and file retrieval;
• Ensuring policy/endorsement issuance is completed accurately and according to timelines;
• Ensuring premium payments are received and discrepancies investigated in a timely manner by referring to Debtors report from Finance department;
• Generating system based management reports if required;
• Assisting in organising company events where required.
• Maintaining a highly effective and responsive working relationship with all internal and external stakeholders.
• Prioritising work commitments ensuring daily workflows are managed effectively.
• Demonstrating behavior at all times in line with the Liberty core values.
• Contributing to an effective team environment by interacting professionally with all team members and providing development, support and assistance as required.
• Ensuring compliance with all legal, statutory and corporate affairs requirements on a timely basis.
• Performing other related duties as assigned by direct manager or other appropriate officer.

Job Requirements:

• Previous relevant experience in the Insurance or Financial Services industry desirable.
• Strong attention to detail, time management and outcomes focused.
• Excellent verbal and written communication; advanced IT skills (Outlook, Word, Excel, PowerPoint and database systems).
• Able to manage processes and work effectively with internal stakeholders.
• Previous insurance or underwriting experience desirable.
• HSC (or equivalent) essential; tertiary qualifications in a related field advantageous.