Please Note: If you are interested in this opportunity, please apply directly to Kennedys or reach out to Kennedys' recruitment contact listed on our advert for a confidential conversation. We are not currently accepting applications from agencies for this position.

Kennedys is looking for a motivated and client-focused Claims Handler to join our Australian Claims Handling team.

You'll manage a varied portfolio of insurance claims from notification through to resolution, working closely with insurers, policyholders, brokers and our specialist legal teams.

With exposure across casualty, catastrophic injury, cyber, medical malpractice, motor and professional indemnity claims, this is a great opportunity to broaden your technical expertise while working in a collaborative and globally connected environment.

What you'll be doing

• Managing claims from initial notification through to settlement or closure
• Assessing coverage, liability and quantum and developing appropriate claims strategies
• Reviewing policies, documentation and evidence
• Managing reserves and undertaking regular claim reviews
• Building strong relationships with insurers, brokers, policyholders and other stakeholders
• Negotiating timely and commercially appropriate outcomes
• Providing clear and timely reporting to clients
• Collaborating with Kennedys' lawyers where specialist legal advice or litigation support is required

What we're looking for

• Previous claims handling experience within an insurer, broker, MGA, TPA, law firm or similar insurance environment
• A good understanding of insurance principles and the end-to-end claims lifecycle
• Experience reviewing policies, claims documentation and supporting evidence
• An understanding of coverage, liability and quantum
• Strong analytical and problem-solving skills
• Confident communication and negotiation skills
• Sound commercial judgement and a client-focused approach
• Strong organisation skills with the ability to manage a varied caseload and competing priorities
• A proactive and collaborative approach to working with clients, colleagues and other stakeholders
• An ANZIIF qualification, or willingness to work towards one, would be advantageous
• Experience with Lloyd's, the London Market or international insurance claims would be advantageous but is not essential

Ready for something different? Bring your claims experience to Kennedys and develop your career in an environment that combines insurance expertise, legal knowledge and global opportunity!

Please let us know if you require any additional support or adjustments to be made in order to submit your application to Kennedys.

About Kennedys

Kennedys is a global law firm with expertise in dispute resolution and advisory services. With over 3,000 people in 45 offices across 18 countries around the world we have some of the most respected legal minds in their field.

Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services. We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

What do we have to offer?

We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm. Whatever your role at Kennedys, you'll be involved in exciting and stimulating work, where your input will make a difference.

Our culture and values form a big part of who we are and we take them seriously. We make a difference by being approachable, straightforward, supportive, distinctive and ambitious. Our values are at the core of who we are and what make us a great firm to work with and for.

The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships. With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles. A variety of other opportunities are available including secondments to clients and our global offices.

We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work. We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority. We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work. Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

Kennedys is an equal opportunities employer and is committed to ensuring our recruitment processes are as inclusive as possible. We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.