• Negotiable
  • Singapore
  • Permanent, Full time
  • Standard Chartered Bank Singapore
  • 12 Aug 17

Global Head, Compliance, Retail Banking, Products & Segment

  • Location: Singapore
  • Salary: Negotiable
  • Job Type: Full time

Please view Job Description for details.

Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.

Job Description

  • Drive high standards of regulatory compliance and deliver key priorities and initiatives, aligned to Retail Banking Compliance's performance scorecard.
  • As an independent second line risk control function, execute the relevant aspects of the Compliance framework through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's business.
  • Promote the culture and practice of compliance with compliance standards (including conducting business within regulatory requirements, and to high ethical standards) within the Bank and embed a 'Here for good' culture and the Group Code of Conduct.
  • Overall leadership and functional responsibility for all members of the Retail Banking, Products and Segments Compliance teams, and representation of Compliance to Retail Banking business management globally.
  • Drive interaction and escalation between Retail Banking Product and Segment Compliance teams.
  • Work closely with Global Head, Compliance, Retail Distribution, Digital and Data Analytics, to ensure clear and structured flow of information occurs on a regular basis between the Group Retail Banking Products and Segments Compliance teams and the Group Retail Distribution, Digital and Data Analytics Compliance teams.
  • Group Compliance leadership of the Retail Banking Products and Segments business, through the development of an overall strategy across Retail Banking for delivering appropriate regulatory guidance, and the establishment of an integrated programme to identify, manage, monitor, and report Compliance risk.
Strategy
  • Support the "Here for good" brand promise by building a sustainable compliance framework that places regulatory and compliance best practice standards, and a culture of appropriate conduct at the forefront of the Group's agenda.
  • Drive the implementation of the vision, strategy, direction and leadership for Retail Banking, consistent with Group Head, Compliance's vision and strategy for the Retail Banking Compliance function and in support of the Bank's strategic direction and growth aspirations.
Business
  • Be a 'trusted advisor' to Retail Banking business and provide timely advice to ensure compliance with all relevant laws and regulations
  • Establish and maintain risk-based compliance frameworks and a programme for monitoring and assuring compliance that supports the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
  • Maintain knowledge of and engage with CIB business stakeholders on all product and segments issues and risks, including product and segments issues and risks in the regions.
  • Proactively support and challenge the Group's businesses and functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.
  • Provide regulatory advice, analysis (and challenge when appropriate) in relation to the full product life cycle including product design through to post sales reviews / assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transitional investigations.
  • Ensure efficient and effective coverage across the CIB business, including CIB businesses that span multiple product lines.
  • Provide robust challenge to senior management and all relevant business stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
Risk Management
  • Identify, assess, manage, monitor, mitigate and report compliance (including regulatory and financial crime) risks across CIB.
  • Define the Group's minimum standards and controls for CIB in respect of risk categories where Compliance has been defined as Risk Owner as set out in the Risk Management Framework.
  • Support a programme for compliance monitoring, surveillance and assurance for CIB.
  • Support the management of the regulatory relationships with each of the regulators, whose rules the Group is subject to.
  • In collaboration with the Group Compliance Assurance team, ensure that risks associated with the Group business are reflected in Group business risk assessments, with compliance reviews established where necessary and ensure Compliance involvement in the resolving and identification of regulatory or compliance issues relevant to the businesses. Ensure the Global Head, Compliance, CIB and CB Regions is connected with global risks as identified in Group business risk assessments, as relevant to the CIB business.
  • Insofar as they relate to regulatory compliance, provide details of developments giving rise to a material risk that serious regulatory breaches or breaches of risk tolerances (as agreed by the Board from time to time) may occur and notifying any such breaches to Global Head, Compliance, Business and Functions Advisory.
People and Talent
  • Support Global Head, Compliance, Business and Functions Advisory in people management in the areas of resourcing, talent development, performance management, learning and development and engagement.
  • Maintain constructive and effective relationships with Business Heads/Business Chief Operating Officers ("COOs"), and assist relevant Compliance heads to interface with and support all key business stakeholders.
  • Build strong relationships with the wider regional team and encouraging team collaboration.
  • Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.
  • Ensure regular and documented management meetings with direct reports.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Senior Management of the CIB businesses
  • Compliance Management Team
  • Prudential Regulation Authority, Financial Conduct Authority and other key regulators of the Group
  • Group General Counsel, COO, Risk, Operational Risk, Internal Audit


Qualifications and Skills

  • Legal qualification and substantial experience (in excess of 15 years' relevant practice) in legal, compliance and regulatory risk management (including financial crime risk management).
  • Substantial experience in the banking industry and good working knowledge and expertise within the Group
  • Strong understanding of business needs (including product knowledge and ability to evaluate commercial viability in terms of risks and revenue accretion), good leadership qualities, excellent interpersonal skills and multi-cultural awareness and sensitivity.
  • Responsive to changes in roles and responsibilities for the function.
  • Ability to discern the ways of working within a geographically dispersed and highly varied customer and product base.
  • Ability to collaborate and work dynamically across country, region, business and group stakeholders.
  • Awareness of best practice risk management techniques and frameworks.
  • Knowledge of the key features of relevant laws and regulations relevant to the Group.
  • Sound judgement on core business practices, regulatory relationship management and reputational risk.
  • Impeccable integrity, ethics, independence and resilience.
  • Personal authority with proven ability to interact with Group Compliance teams and Group business stakeholders.


How To Apply

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Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.