• Competitive
  • Gurgaon, Haryana, India
  • Permanent, Full time
  • Moody's
  • 22 Aug 17

Sr Manager - Billing

Location: Gurgaon, Haryana, India

Responsibilities:
Invoicing Process
? Sign-off on the accuracy, completeness, presentation/disclosure and timeliness of invoices for your area.
? Ensure that processes are in place to meet the above objectives and that they are consistently applied.
? Document the inspection and review of all invoice drafts individually processed.
? Approve draft invoices through billing systems for authorized line of business/area designation.
? Ensure that an audit trail is maintained (and clearly evidenced) to evidence the work performed by the team.
? Ensure that fee schedules are accurately interpreted and are applied based on the business requirement.
? Ensure that exceptions are authorized and applied according to applicable policy.
? Ensures that the team is meeting internal policy and procedure requirements by being aware of the key controls, risks and compensating controls in his/her process flow and identifies changes in the operating and internal controls environment.

Technical Billing Issues
? Act as the 'technical expert' for the function, in a proactive and reactive capacity. This should encompass areas that are related to the billing function; that is, upstream and downstream of the function (e.g. AccuRate and PeopleSoft).
? Facilitate regular billing processes; for instance, assisting in the development of new fee schedules.

Reporting
? Monthly/Quarterly - prepare and distribute predefined (including those for the B&C pack, Commercial, Revenue Accounting) reports in a timely manner for their users.
? Prepare and analyze ad-hoc reports as required (typically from the Controller, Revenue Accounting and Commercial teams).

Process Improvement
? Identify target areas and develop a plan (priority, timing, participants, etc).
? Steer/drive the individual projects through to implementation.
? Drive business line initiatives to comply with financial procedural requirements; SOX requirement.
? Implement tracking and review procedures for invoice exceptions.
? Streamline team's communication patterns. Develop efficiency procedures eliminating unnecessary chatter.

Documentation
? Initially, lead the project to create documentation for the function; then work with the teams to maintain the product.
? Compose set of procedures for all functions within the billing financial process.

Training
? Provide structured and ad-hoc training to the team and related parties as required.
? Involve Billing Managers/staff in relevant tasks/projects and facilitate their training and development.

Management
? The Senior Manager will be responsible for the direct management of individuals in the team.
? The Senior Manager is responsible for the team's individual goals and objectives, monitoring performance and carrying-out performance evaluations.
? Senior Manager should demonstrate strong dynamic leadership skills; Providing the Billing team with, guidance and direction, identifying; status of work-flow; project completion, areas that need focus. Address obstacles that may be impeding team/individual progress.
? Assess team's areas of strength/weakness and develop plan for group and individual development.
? Identify proactively material issues/concerns that arise and coordinate resolution, including communications to Director and leadership team.
? Senior Manager should affectively communicate valid and reliable information to the team; ensuring all new processes and procedures are put in place.
? Develop team concept. Cross train team members in maintaining consistent level of support.
? Outline team's individual goals, monitor progress.
? Monitor area's team/individual goals. Focus on compliance and revise/document, change in scope, when needed.
? Provide ongoing guidance and coaching to staff as well as providing cross functional teams with constructive feedback.
? Prepare employee performance evaluations in a timely manner.
? Develop/mentor team; provide advice, counselling, soft skills guidance; interpersonal, interaction skills.
? Assess/monitor area's staffing level needs; consider special project requirements and area growth.

Computer Applications/Systems (Phoenix and other related)
? Take the lead on issues that relate to your area. This includes: defining the issue, soliciting input from relevant parties, coordinating with IT teams, follow-up, testing, etc.
? Track and report on the status of the above.
? Provide technical assistance as required (i.e. vet requests, analyse issues, test results, etc).

Projects
? Represent the function in a leadership capacity on projects as they arise.
? Manage resources to prioritize work and meet expectations.This may require clarification/revision of expectations to match the allocated resources.
? Provide timely feedback and follow-up on progress and successes; keeping management fully informed of progress .

Back-up
? Fill in for key members of the Billing Team in their absence.

PeopleSoft ChartField Process
? Understand the impact on the PeopleSoft GL of the data supplied to it by the billing system.
? Map new and changes to fee schedules as required.
? Be mindful of the data in Phoenix that impacts PeopleSoft/Statutory reporting and highlight any perceived error and/or risks.
? Review chartfield related data (with healthy scepticism).

The Department / Team:
The Senior Manager, Billing-MIS position sits within the Billing team within the Controllership. The Billing team is responsible for supporting the rating agency's invoicing activities by processing approximately 40,000 invoices annually in order to collect upon the fees charged for Moody's rating services. The activity of the Billing team has a direct impact upon the revenue for Moody's Investor Services and regulatory reporting and corporate financial reporting.

Qualifications:
? Undergraduate degree in Finance, Accounting, Economics or other business discipline.
? 7+ years' experience performing in an Accounting, Auditing or Billing environment required.
? A background demonstrating strong team leadership, process design/re-engineering, analytical and problem-solving abilities, project management, and coaching/mentoring of staff necessary.
? Demonstrated ability to effectively compile and compare disparate pieces of information to support decision-making.
? Ability to exercise sound judgment with respect to decision-making and problem-solving while navigating through complex processes.
? Experience working with Accounting and /or Billing systems required.
? Experience in working/organizing an operational process required.
? Good working knowledge of Microsoft Excel is a must.
? Strong organizational skills and attention to detail are essential.
? Candidate should possess excellent written and verbal communication skills.
? Candidate must demonstrate good leadership skills with respect to taking end to end ownership for problem resolution and leading others.
? Candidate should possess excellent written and verbal communication skills

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $3.6 billion in 2016, employs approximately 10,700 people worldwide and maintains a presence in 36 countries. Further information is available at www.moodys.com.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or any other characteristic protected by law.